The two flavours of Reputation Management

In Reputation Management (RM), two approaches prevail: RM1 crafts the external image, while RM2 aligns it with the organization’s essence. Integrating both ensures a balanced approach, projecting authenticity while maintaining control over public perception.

Old documents – Keep them or Heap them? – The Rule of Record, Reference, Replica, and The Rest

Overwhelmed by the sheer number of documents you have to deal with, it could help to have a clear and simple guide to help you decide what to keep, and what to heap. There is a clear and principled way to make the decision: The Rule of Record, Reference, Replica, and The Rest.

You’re my lobster, ChatGPT

No, this isn’t some kind of pledge of undying devotion to ChatGPT, the Artificial Intelligence (AI) that has reawakened broad interest in ‘intelligent’ computers. It’s just that I only Googled “You’re my lobster” this morning and for the first time found out what it was about.

Knowledge debt

I’m not the first to write about “knowledge debt”, inspired, as other have been, by the concept of “technical debt” from the world of IT and, more specifically, originally from software development. The broad concept is the idea of taking short-term shortcuts, which, instead of being resolved (paid off) instead accumulate.