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AI4KM – Robert Taylor

AI and Knowledge Management Consultant and Trainer

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Tag Archives: customer experience

The Customer Promise

How does really lousy customer experience make you feel? Making and keeping customer promises are building blocks of “real corporate social responsibility”, and of decent societies.

Posted byrobertmtaylorJuly 24, 2010Posted incorporate social responsibility, customer experienceTags:corporate social responsibility, CSR, customer experience, customer promiseLeave a comment on The Customer Promise
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