There’s still a great misunderstanding about what is information and what is knowledge. But perhaps information is to knowledge a bit more like sunlight is to sugar.
Author Archives: robertmtaylor
Silverstone
This is, in reality, a re-run of Episode 6, Wales, with all the same elements: attractions, activities and catering you must select and bargain a price for, tickets you must sell enough of at the right price, and execution you must pull off so as to avoid refunds. So is there anything new to learn and had the contestants learnt?
Evenings and weekends
One sure sign that Knowledge Management isn’t embedded into the work is when it becomes an additional activity for ‘evenings and weekends’ – i.e. outside of the working day.
Pods
A lesson in customer focus rather than self-expression, and a lesson in consistency of vision and brand from idea to execution; and between all team members.
Moderation
Moderating an online ‘all staff’ open conversation forum
What should a KM strategy be like?
There are quite a few consultants offering ‘KM strategy’, and I’ve done quite a few myself, both as a consultant for clients and as an internal KM functional head. But what kind of thing is a KM strategy and what should it be like?
Wales
The true story here was all about visibility of costs, price to sell, negotiation, sales and execution. And whisky trumps cheese.
Gaming
I’m pretty sure that most of today’s blockbuster games are big productions much like a major movie. So making one in a couple of days is a big ask.
Competence and performance
Aside from the facts, models, inferences tasks and strategies, knowledge is also ways of seeing and thinking, and it turns out these can be transferred between domains, which might be one of the most fundamental kinds of reuse.
The Phantom Materialises
Have more conversations with fellow practitioners at the limits of what you all understand, about the ideas that excite or trouble you and about which you’re still unclear.