On a day, two years to the day before the London 2012 Olympics are due to open, and on which the alleged spiraling budget for that project is again in the news, I can’t help but feel that we underestimate the invisible, but frankly unavoidable social processes that are an integral aspect of real project management.
Author Archives: robertmtaylor
The Customer Promise
How does really lousy customer experience make you feel? Making and keeping customer promises are building blocks of “real corporate social responsibility”, and of decent societies.
Lego synchronicity
Are my thoughts bugged and is even David Beckham in on it?
AI4KM - Robert Taylor 